Privacy Policy

Effective Date: August 15, 2025

At Fang & Velour (“we,” “our,” “us”), your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit fangvelour.com, place an order, subscribe to our emails, or interact with our services.

By using our Site, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

A) Information You Provide Directly

  • Name, billing and shipping address

  • Email address and phone number

  • Payment information (processed securely by Stripe, PayPal, or Apple Pay — we do not store your full payment details)

  • Account login credentials (if you create an account)

  • Messages or inquiries you send to our support team

B) Information Collected Automatically

  • IP address and device information

  • Browser type and operating system

  • Pages you visit and how you interact with our Site

  • Time spent on pages, clicks, and referring/exit pages

C) Information from Third Parties

  • If you log in or interact through social media platforms (Meta, TikTok, Pinterest), they may share certain information with us according to their privacy settings.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Provide customer support and respond to inquiries

  • Send order confirmations, updates, and marketing communications (only if you opt in)

  • Improve our website, services, and product offerings

  • Personalize your shopping experience

  • Detect and prevent fraudulent or unauthorized activity

  • Comply with legal obligations

3. Sharing Your Information

We respect your privacy and only share your information as necessary to operate our business:

  • Service Providers: Payment processors (Stripe, PayPal, Apple Pay), shipping carriers (USPS, UPS, FedEx), email marketing providers (Klaviyo), website hosting (Squarespace).

  • Marketing & Analytics: Google Analytics, Meta Pixel, TikTok Pixel, and Pinterest Tag to help us understand website performance and deliver relevant ads.

  • Legal Requirements: We may disclose information if required by law or in response to valid legal requests.

We do not sell your personal information to third parties.

4. Cookies & Tracking Technologies

We use cookies, pixels, and similar tools to:

  • Remember your preferences and cart items

  • Measure site traffic and performance

  • Deliver targeted ads on social media and search platforms

You can adjust your browser settings to refuse cookies, but this may affect certain site functions.

5. Data Retention

We keep your information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. You may request deletion of your information at any time (see “Your Rights” below).

6. Data Security

We implement physical, electronic, and administrative safeguards to protect your data. While we take reasonable steps to secure your information, no transmission over the internet or storage method is 100% secure.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request corrections or updates to your information

  • Request deletion of your personal data

  • Opt out of marketing emails at any time by clicking “unsubscribe” or emailing us

  • Restrict certain processing of your data

To exercise these rights, contact us at support@fangvelour.com.

8. Children’s Privacy

Our Site is not intended for children under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted here with a revised effective date. Your continued use of our Site after changes are posted constitutes acceptance of the updated policy.

Contact Information
Fang & Velour
2901 Clint Moore Rd, Unit #5032
Boca Raton, FL 33496
Email: support@fangvelour.com